Billing & Payment
Cedarcrest Health is committed to making the billing process as clear and straightforward as possible. Following your visit to Cedarcrest Medical Center, Renner Community Hospital, or any of our affiliated clinics, you will typically receive a statement summarizing the services provided and any balance owed after insurance has processed your claim.
Because hospital billing often involves multiple parties — the hospital, attending physicians, radiologists, anesthesiologists, and laboratory services — you may receive more than one statement for a single visit. This is normal and does not necessarily mean you have been billed twice. If you have questions about why you received multiple statements, our billing office is happy to walk through each one with you.
Cedarcrest Health offers several convenient ways to pay your bill:
- Online through the MyCedarcrest patient portal, where you can view statements, make a one-time payment, or set up a payment plan
- By phone, by calling our Patient Financial Services line at (814) 555-2210, Monday through Friday, 8:00 a.m. to 5:00 p.m.
- By mail, using the return envelope and payment stub included with your paper statement
- In person at the registration or billing office at either Cedarcrest Medical Center or Renner Community Hospital
If you are unable to pay your balance in full, our billing representatives can help set up an interest-free monthly payment plan tailored to your household budget. We encourage patients experiencing financial hardship to also review our Financial Assistance policy, which may reduce or eliminate your balance depending on your household income.
If you believe you have received a bill in error, or if you have a dispute regarding charges, please contact Patient Financial Services at (814) 555-2210 as soon as possible so we can research the issue before the account is referred to collections.
For questions about insurance coverage, coordination of benefits, or an explanation of benefits (EOB) you received from your insurance carrier, our billing staff can often help interpret these documents alongside your Cedarcrest Health statement.
Page last reviewed: 04/22/2026